i4ware – Timesheet for Freshdesk

Disclaimer this App is hosted on same web domain address than i4ware – Timesheet for Freshservice and you not need to bay us (i4ware Software) twice if you want to use either Freshdesk and Freshservice for time-tracking with this App.

Timesheet is tool for reporting a work hours for your invoice attachment for your customer. i4ware Software can host this application for you with price of 48 € 0 % VAT per user per domain and per year and/or 4800 € 0 % VAT per year for unlimited users per domain if your company needs a more than 100 users (for self hosting you can host this App free of charge under the terms and conditions of the GNU GPL, v. 3. Download package for Source Code is here in our Subversion repository). i4ware has only Wire Transfer payment method for this. For MS Office Excel exports our company will need your company print quality logo.

You can do signup for 30 days trial at address https://ost.i4ware.fi/.

Support and Hosting Subscription is effective for one year until renewed and can be terminated by sending a termination request to our sales (we do not refund any pro rata portion and customer has no any refund right when invoice is sent).

And Freshdeck you can get from here https://www.freshworks.com/.

There is lot of companies who requires a detailed Time-reports as invoice attachment. Below is the list of it’s benefits.

Build in Timesheets

  1. Editable Web-browser based MS Office Excel style grid Timesheet which you can use by just double clicking grid cells
  2. Full month Burndown Chart about remaining work based to initial estimate
  3. All users has their own personal Timesheet
  4. MS Office Excel Reports with your company print quality logo
  5. Automatically calculated cost in MS Office Excel export file of used work hours for customers and every task can be manually set price of work hours of it. In example if your employee makes work for customer on evening then your employee can set higher price for these tasks.
  6. There is two user groups on this application and both these has a their own user interface. These user groups is employer who is admin who can manage employee user accounts and has own personal Timesheet like employees. Employees haves only personal Timesheet.

Here is detailed screenshots of the Build in Timesheets

Timesheet for Freshdesk

  1. Editable Web-browser based MS Office Excel style grid Timesheet which you can use by just double clicking grid cells (However work hour logs is only a report and must be edited added via Freshdesk)
  2. Employer role can see all agents work hour logs in one Timesheet
  3. MS Office Excel Reports with your company print quality logo
  4. Automatically calculated cost in MS Office Excel export file of used work hours for customers (with 0 % VAT only)
  5. There is two type of users on this application. Employer who is domain admin who can manage domain setting like Freshdesk Api Key and URL, etc. and employer who can not change setting mentioned before.

Here is detailed screenshots of the Timesheet for Freshdesk

Login form screenshot

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