Who we are
i4ware Software ("i4ware") provides services and
products for Application Lifecycle Management and Software
i4ware respects the privacy of individuals and thereby we want to
give individuals using our services information concerning our
data processing activities in a transparent manner. This Privacy
Policy describes how i4ware collects, uses, stores, shares and
protects your personal data under i4ware's services and products
and on our website
(collectively, the "Services"). i4ware is committed to comply with
the obligations related to processing of personal data under the
applicable data protection legislation.
To achieve this goal, the information presented in this i4ware
possible. However, should you have inquiries or questions
regarding our data processing activities or the information
at the "Contact Us" page on our website or by sending an email to
actions that i4ware does not own or control, including, but not
limited to, any third-party websites, services and applications
that you access through i4ware's service or website.
Legal basis for processing personal data
In order to provide you certain features of the Services, i4ware
processes your personal data. Depending on the circumstances,
processing is necessary for the purposes of legitimate interests
pursued by i4ware, or for the performance of a contract, or is
based on your consent.
You have the right to withdraw your consent at any time. The
withdrawal of consent will not affect the lawfulness of processing
based on consent before its withdrawal. You may withdraw your
consent by informing i4ware thereof to address
Purposes of processing personal data
The personal data that you share with our Services may be used by
i4ware for the following purposes:
To operate business and provide the Services to users,
individuals and customers;
To deliver the Services and allow you access and right of use to
To operate, audit, analyze, develop, improve, manage and protect
For statistical and research purposes in accordance with
- To personalize experiences on the Services;
- To communicate with you and respond to your requests.
i4ware may also collect technical data and information related to
your use of the Services. i4ware may also use personal data for
offering of software updates, product support and possible other
services related to the Services.
Based on your separate consent, i4ware may use personal data also
for marketing and promotional purposes.
What personal data we process and why we process it
When visitors leave comments on the site we collect the data shown
in the comments form, and also the visitor's IP address and
browser user agent string to help spam detection.
An anonymized string created from your email address (also called
a hash) may be provided to the Gravatar service to see if you are
https://automattic.com/privacy/. After approval of your comment, your profile picture is visible
to the public in the context of your comment.
If you upload images to the website, you should avoid uploading
images with embedded location data (EXIF GPS) included. Visitors
to the website are able to download and extract any location data
from images on the website and i4ware does not have any control or
responsibility over such activities of website visitors.
i4ware will not use any other contact forms than the form to contact us and the form to send
your job application and upload your resume or curriculum vitae if
i4ware is able to hire people. Job application form will ask all
your educations, qualifications, work experiences and all other
relevant data for job applications and these details is stored on
our databases at:
If you leave a comment on our site you may opt-in to saving your
name, email address and website in cookies. These are for your
convenience so that you do not have to fill in your details again
when you leave another comment. These cookies will last for one
If you have an account and you log in to this site, we will set a
temporary cookie to determine if your browser accepts cookies.
This cookie contains no personal data and is discarded when you
close your browser.
When you log in, we will also set up several cookies to save your
login information and your screen display choices. Login cookies
last for two days, and screen options cookies last for a year. If
you select "Remember Me", your login will persist for two weeks.
If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be
saved in your browser. This cookie includes no personal data and
simply indicates the post ID of the article you just edited. It
expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos,
images, articles, etc.). Embedded content from other websites
behaves in the exact same way as if the visitor has visited the
additional third-party tracking, and monitor your interaction with
that embedded content, including tracing your interaction with the
embedded content if you have an account and are logged in to that
i4ware uses Google Analytics and other systems to collect our
web-sites visitor statistics.
i4ware will collect your Atlassian Purchase history but this data
comes via REST Client. This data is not stored on Virtual Private
Servers owned by i4ware. Data can be seen publically here:
to proof turnover of i4ware.
Data subject rights
Under the applicable data protection legislation, you have certain
rights as a data subject. You have the right to request from
i4ware access to and rectification or erasure of your personal
data or restriction of processing or to object to processing as
well as the right to data portability. If you have an account on
this site, or have left comments, you can request to receive an
exported file of the personal data we hold about you, including
any data you have provided to us. You can also request that we
erase any personal data we hold about you. This does not include
any data we are obliged to keep for administrative, legal, or
security purposes. Furthermore, you have the right to lodge a
complaint with a data protection supervisory authority.
You may request to exercise your rights by sending i4ware a
message to address
Transfers of personal data
i4ware processes and stores your personal data primarily within
the European Union. However, personal data may be transferred, in
compliance with applicable regulations, to the United States
and/or other third countries that do not have similar laws
providing specific protection for personal data or that have
different legal rules on data protection. Should i4ware transfer
your personal data to such third countries, personal data will be
with the applicable law.
Recipients and providers of personal data
i4ware will not sell your personal data to third parties, nor make
personal data available to them for other purposes than to enable
your use of the Services. i4ware may utilize third party
processors to perform data processing on i4wareâ€™s behalf. i4ware
is liable towards you for acts and omissions of such third party
as for its own. Should i4ware transfer any personal data collected
or processed via the Services to any third party, i4ware will
ensure at all times that the third party service provider will be
bound by appropriate contractual guarantees with respect to such
third partyâ€™s obligations in accordance with applicable data
protection law, and ensuring all times that your data will remain
protected in accordance with at least the same standards as under
i4ware shares personal data to Atlassian which provides the
purchase platform for certain Services. Atlassian has access to
your and our usage statistics data only.
i4ware receives data from Atlassian (https://www.atlassian.com/) on site:
Duration of personal data processing
i4ware retains your personal data for a period not exceeding the
period required for the purposes for which it was collected and
processed. However, personal data under your account will be
removed once you have deleted your account in accordance with our
deletion policies. i4ware then will either delete your personal
data permanently or irreversibly anonymize the data so you can no
longer be linked to such anonymized data.
If you leave a comment, the comment and its metadata are retained
indefinitely. This is so we can recognize and approve any
follow-up comments automatically instead of holding them in a
For users that register on our website (if any), we also store the
personal information they provide in their user profile. All users
can see, edit, or delete their personal information at any time
(except they cannot change their username). Website administrators
can also see and edit that information.
i4ware ensures the confidentiality, integrity and availability of
personal data processed via the Services. i4ware implements
appropriate technical and organizational measures and procedures
in such a way that ensures the protection of your rights, and
always in accordance with applicable data protection law, as well
as to protect personal data against accidental or unlawful
destruction, loss, alteration, disclosure, access and other
unlawful forms of processing.
Data is hosted on our Virtual Private Servers at Amsterdam,
Netherlands. Servers are located in secure environment which only
authorized employees of our Internet Service Provider LeaseWeb (https://www.leaseweb.com) can enter. Our domain i4ware.fi is secured by official SSL
Certificate if applicable and our servers contain a Firewall and
Anti-Virus and/or Anti-Malware protection. All our local computers
in our offices are secured behind password protection and Firewall
and Anti-Virus, etc. appropriate security measures.
In case of a data security breach leading to accidental or
unlawful destruction, loss, alteration, unauthorized disclosure
of, or access to, your personal data, i4ware will inform you of
the breach without undue delay, including a summary description of
the potential impact and a recommendation on measures to mitigate
the possible adverse effects of the breach.
i4ware ensures that the data has been pseudonymized or anonymized
wherever possible. The Services contain appropriate authorization
mechanisms to avoid unlawful access, as well as effective
encryption has been used to mitigate the risk of data security
breaches. You will be informed when an updated version of the
Service is available, and if the update is security critical, you
will be prevented from using the old version of the Service.
Furthermore, i4ware recommends that you take additional measures
to protect yourself and your information, keeping confidential
your account information and passwords and regularly updating your
software and devices to ensure you have enabled the latest
How to contact i4ware
wish to know more about i4ware's data processing activities,
please feel free to contact us at the "Contact Us" page on our
website or by sending an email to