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    • Delivery Terms and Conditions

    Delivery and Claims

    The supplier is responsible for delivering work in accordance with the terms and specifications outlined in the offer.

    All claims and complaints must be submitted in writing to: matti.kiviharju@i4ware.fi, and the supplier must be given a reasonable time to correct any identified issues. The supplier’s liability for damages is limited to the total amount of fees paid by the Customer for the specific contract.

    Right to Suspend or Cancel Assignment

    The supplier has the right to suspend or cancel the assignment if the Customer fails to meet payment obligations or does not provide the information required to carry out the project within 60 days of a written request from the supplier. In case of cancellation or suspension, any payments already made are non-refundable.

    Force Majeure

    Neither i4ware nor the Customer shall be held liable for any delay or failure in performance resulting from extraordinary events or circumstances beyond the control of the parties. These include, but are not limited to: acts of God, earthquakes, labor disputes, supply shortages, riots, wars, fires, epidemics, transportation difficulties, or any other recognized events of force majeure. The obligations and rights of the excused party shall be extended day-to-day for the duration of the excusable delay.

    Governing Laws and Disputes

    This Agreement, and the relationship between i4ware and the Customer, shall be interpreted, governed, and enforced under the laws of Finland, without reference to its conflict of law principles.

    All disputes arising out of or in connection with this Agreement, and the relationship between i4ware and the Customer, shall fall under the exclusive jurisdiction of the Helsinki District Court, Finland.

    No Warranty

    Except as explicitly stated, the Software is provided “as is” and “as available” without any express or implied warranty of any kind, including, but not limited to, implied warranties of performance, merchantability, or fitness for a particular purpose. i4ware does not guarantee that the Software will be error-free, complete, or correct. Evaluation copies are provided for Customers to assess the Software before committing.

    Third-Party Services and Software

    i4ware is not responsible for any third-party services, systems, or software, including but not limited to: housing company internet connections, the customer’s own internet or mobile subscriptions, email servers, internet network devices, web hosting services, virtual servers, as well as both closed-source and open-source software.

    i4ware is not liable for ensuring that the above-mentioned third-party services or software operate together with the delivered systems, nor is the provider responsible for any compatibility issues that may arise.

    Any integrations, compatibility investigations, troubleshooting, or other work tasks related to third-party services or their implementation are considered separate and billable services.

    On-Site (Commissioned) Work

    All on-site commissioned work is billable based on the hourly rate. This also applies in situations where the provider’s representative is waiting at the customer’s premises without any active work being performed, or when the provider has been requested to come to the customer’s office but actual work cannot be carried out.

    All meetings, appointments (remote or on-site), and the time spent on them are also billable according to the hourly rate.

    Right to Use References and Endorsements

    The Customer grants the Service Provider the right to use the Customer’s name, logo, trade mark, and other identifiable materials for reference and marketing purposes, unless otherwise agreed in writing. This right also applies to materials that are registered trade marks in Finland (PRH) or that include the ® or ™ designation. The Service Provider agrees to use such trade marks appropriately and in accordance with the Customer’s brand guidelines.

    Such use may include, but is not limited to: websites, brochures, portfolio content, proposal materials, and social media publications. If the Customer provides an endorsement, the Customer grants the Service Provider the right to use such testimonial in the aforementioned channels.

    The Customer may revoke this permission by providing written notice. In such a case, the Service Provider will remove or replace the Customer-related materials within a reasonable time. However, the Service Provider is not obligated to remove materials that have already been printed or distributed to third parties and cannot reasonably be altered afterwards.

    Source Code Licenses – GNU GPL (WordPress)

    This web service uses the WordPress content management system, which is licensed under the GNU General Public License (GPL).

    WordPress and GNU GPL

    WordPress is free and open-source software distributed under the GNU General Public License, version 2 (GPLv2) or any later version.

    GNU GPL – Copyleft Clause

    The GNU GPL is a copyleft license, which means the following:

    • You have the right to use, study, modify, and distribute this software.
    • If you modify WordPress or source code based on it and share or distribute it further:
      • The modified version must be licensed under the same GNU GPL license.
      • The source code must be made available in accordance with the terms of the GPL.
      • You may not impose any additional restrictions that would limit the recipient’s rights under the GPL.

    This ensures that the software and any improvements made to it remain free and open for all users.

    Copyright and Disclaimer

    WordPress and related GPL-licensed components are provided “as is”, without any express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose, in accordance with the GNU GPL.

    i4ware SDK – Source Code License (MIT)

    The i4ware SDK (low-code platform) is licensed under the MIT License.

    Copyright

    Copyright ©
    i4ware Software

    MIT License – License Terms

    This software and associated documentation files (the “Software”) are provided free of charge to any person obtaining a copy of the Software, to deal in the Software without restriction, including without limitation the rights to:

    • use
    • copy
    • modify
    • merge
    • publish
    • distribute
    • sublicense
    • sell

    copies of the Software, subject to the following condition:

    The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

    Disclaimer

    THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR OTHER PARTIES BE LIABLE FOR ANY CLAIM, DAMAGES, OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT, OR OTHERWISE, ARISING FROM, OUT OF, OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

    Original MIT License

    Notes on License Differences

    • WordPress (GNU GPL) → copyleft license, requires derivative works to be licensed under GPL
    • i4ware SDK (MIT) → permissive license, no copyleft requirement

    These licenses can be used within the same project, provided that the terms of each license are respected.

    Other agreements and delivery terms

    Atlassian Marketplace Products and the Agreements Governing Their Purchase:

    https://i4ware.atlassian.net/wiki/spaces/TFJ/pages/50495490/EULA

    https://i4ware.atlassian.net/wiki/spaces/TFJ/pages/50561031/Privacy+Policy

    https://i4ware.atlassian.net/wiki/spaces/TFJ/pages/50102283/Service+Level+Agreement