Delivery Terms and Conditions

Delivery and Claims

The supplier is responsible for delivering work in accordance with the terms and specifications outlined in the offer.

All claims and complaints must be submitted in writing to: matti.kiviharju@i4ware.fi, and the supplier must be given a reasonable time to correct any identified issues. The supplier’s liability for damages is limited to the total amount of fees paid by the Customer for the specific contract.

Right to Suspend or Cancel Assignment

The supplier has the right to suspend or cancel the assignment if the Customer fails to meet payment obligations or does not provide the information required to carry out the project within 60 days of a written request from the supplier. In case of cancellation or suspension, any payments already made are non-refundable.

Force Majeure

Neither i4ware nor the Customer shall be held liable for any delay or failure in performance resulting from extraordinary events or circumstances beyond the control of the parties. These include, but are not limited to: acts of God, earthquakes, labor disputes, supply shortages, riots, wars, fires, epidemics, transportation difficulties, or any other recognized events of force majeure. The obligations and rights of the excused party shall be extended day-to-day for the duration of the excusable delay.

Governing Laws and Disputes

This Agreement, and the relationship between i4ware and the Customer, shall be interpreted, governed, and enforced under the laws of Finland, without reference to its conflict of law principles.

All disputes arising out of or in connection with this Agreement, and the relationship between i4ware and the Customer, shall fall under the exclusive jurisdiction of the Helsinki District Court, Finland.

No Warranty

Except as explicitly stated, the Software is provided “as is” and “as available” without any express or implied warranty of any kind, including, but not limited to, implied warranties of performance, merchantability, or fitness for a particular purpose. i4ware does not guarantee that the Software will be error-free, complete, or correct. Evaluation copies are provided for Customers to assess the Software before committing.

Third-Party Services and Software

i4ware is not responsible for any third-party services, systems, or software, including but not limited to: housing company internet connections, the customer’s own internet or mobile subscriptions, email servers, internet network devices, web hosting services, virtual servers, as well as both closed-source and open-source software.

i4ware is not liable for ensuring that the above-mentioned third-party services or software operate together with the delivered systems, nor is the provider responsible for any compatibility issues that may arise.

Any integrations, compatibility investigations, troubleshooting, or other work tasks related to third-party services or their implementation are considered separate and billable services.

On-Site (Commissioned) Work

All on-site commissioned work is billable based on the hourly rate. This also applies in situations where the provider’s representative is waiting at the customer’s premises without any active work being performed, or when the provider has been requested to come to the customer’s office but actual work cannot be carried out.

All meetings, appointments (remote or on-site), and the time spent on them are also billable according to the hourly rate.

Right to Use References and Endorsements

The Customer grants the Service Provider the right to use the Customer’s name, logo, trade mark, and other identifiable materials for reference and marketing purposes, unless otherwise agreed in writing. This right also applies to materials that are registered trade marks in Finland (PRH) or that include the ® or ™ designation. The Service Provider agrees to use such trade marks appropriately and in accordance with the Customer’s brand guidelines.

Such use may include, but is not limited to: websites, brochures, portfolio content, proposal materials, and social media publications. If the Customer provides an endorsement, the Customer grants the Service Provider the right to use such testimonial in the aforementioned channels.

The Customer may revoke this permission by providing written notice. In such a case, the Service Provider will remove or replace the Customer-related materials within a reasonable time. However, the Service Provider is not obligated to remove materials that have already been printed or distributed to third parties and cannot reasonably be altered afterwards.

AGREEMENT ON IT CONSULTING SERVICES AND PRICING

1. Parties
This Agreement is entered into between the service provider (hereinafter referred to as the “Consultant/Supplier”) and the client (hereinafter referred to as the “Client”).

2. Subject of the Agreement
The Consultant agrees to provide the Client with IT consulting services, which may include, but are not limited to, software development, system architecture, technical advisory, and other expert services as separately agreed.

3. Pricing and Invoicing

  • The fee for consulting services is €95 per hour (VAT 0%).
  • Invoicing shall be based on actual hours worked unless otherwise agreed in writing.
  • Payment terms are 14 days net, unless otherwise agreed.

4. Value Added Tax (VAT)

  • Sales within Finland: VAT shall be added in accordance with the applicable VAT rate.
  • Sales to business customers within the EU (B2B): The reverse charge mechanism applies in accordance with EU VAT directives.
  • Sales outside the EU: VAT 0% (VAT-exempt sale in accordance with applicable legislation).

5. Performance of Work
The Consultant shall perform the work with professional skill and in accordance with good IT industry practices. The work may be carried out remotely or at a separately agreed location.

6. Liability and Limitations
The Consultant shall not be liable for indirect or consequential damages, such as loss of business or loss of profit. Liability shall be limited to the total value of the invoiced work, unless otherwise required by mandatory law.

7. Intellectual Property Rights
Unless otherwise agreed, the Client shall receive the right to use the delivered material after full payment has been made. The Consultant retains the right to utilize general knowledge and expertise.

8. Confidentiality
Both parties agree to keep confidential all business and technology-related information of the other party.

9. Validity and Termination
This Agreement shall remain valid until further notice and may be terminated in writing with 14 days’ notice, unless otherwise agreed.

10. Governing Law and Dispute Resolution
This Agreement shall be governed by the laws of Finland. Any disputes shall primarily be resolved through negotiations and, if necessary, by a competent court in Finland.

Source Code Licenses – GNU GPL (WordPress)

This web service uses the WordPress content management system, which is licensed under the GNU General Public License (GPL).

WordPress and GNU GPL

WordPress is free and open-source software distributed under the GNU General Public License, version 2 (GPLv2) or any later version.

GNU GPL – Copyleft Clause

The GNU GPL is a copyleft license, which means the following:

  • You have the right to use, study, modify, and distribute this software.
  • If you modify WordPress or source code based on it and share or distribute it further:
    • The modified version must be licensed under the same GNU GPL license.
    • The source code must be made available in accordance with the terms of the GPL.
    • You may not impose any additional restrictions that would limit the recipient’s rights under the GPL.

This ensures that the software and any improvements made to it remain free and open for all users.

Copyright and Disclaimer

WordPress and related GPL-licensed components are provided “as is”, without any express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose, in accordance with the GNU GPL.

i4ware SDK – Source Code License (MIT)

The i4ware SDK (low-code platform) is licensed under the MIT License.

Copyright

Copyright ©
i4ware Software

MIT License – License Terms

This software and associated documentation files (the “Software”) are provided free of charge to any person obtaining a copy of the Software, to deal in the Software without restriction, including without limitation the rights to:

  • use
  • copy
  • modify
  • merge
  • publish
  • distribute
  • sublicense
  • sell

copies of the Software, subject to the following condition:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

Disclaimer

THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR OTHER PARTIES BE LIABLE FOR ANY CLAIM, DAMAGES, OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT, OR OTHERWISE, ARISING FROM, OUT OF, OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Original MIT License

Notes on License Differences

  • WordPress (GNU GPL) → copyleft license, requires derivative works to be licensed under GPL
  • i4ware SDK (MIT) → permissive license, no copyleft requirement

These licenses can be used within the same project, provided that the terms of each license are respected.

Google Keyword “GNU GPL traps in SaaS”

In the context of Software as a Service (SaaS), GNU GPL “traps” usually involve scenarios where the standard “SaaS loophole” (the fact that running software on a server doesn’t count as distribution) is accidentally closed by technical implementation details or the use of more restrictive license variations. 

Here is the direct source URL (with the keyword “GNU GPL traps in SaaS”) that you can use as-is in the agreement without modification:

Open Source License Traps For SaaS Businesses and direct URL:
https://blog.promise.legal/startup-central/open-source-license-traps-for-saas-businesses/

Additionally, another relevant background source on the same topic:

The SaaS Loophole in GPL Open Source Licenses and direct URL:
https://www.mend.io/blog/the-saas-loophole-in-gpl-open-source-licenses/

These specifically address GPL/AGPL risks in a SaaS environment (“traps”), such as copyleft implications and the AGPL network distribution obligation.

1. The JavaScript Distribution Trap

While the GPL allows you to run backend code on your own servers without sharing source code, any JavaScript sent to a user’s browser is legally considered distribution (or “conveying” in GPLv3). 

  • The Risk: If you use a GPL-licensed JavaScript library (e.g., for data visualization or UI components) in your SaaS frontend, you must make the source code of that library—and likely any of your own scripts that link to it—available to your users under the GPL.
  • Mitigation: Use permissive-licensed (MIT, Apache 2.0) libraries for frontend code, or ensure any GPL frontend components are strictly “aggregated” rather than integrated into your core proprietary logic. 

2. The AGPL (Affero GPL) Trap

The GNU Affero General Public License (AGPL) was specifically designed to “close” the SaaS loophole. 

  • The Risk: If your SaaS backend includes AGPL-licensed code (even unmodified), you are often required to offer the entire source code of the service to every user who interacts with it over the network.
  • Common Surprise: A popular database or library might change its license from a permissive one to AGPL, and an automatic update could pull it into your production environment, triggering these obligations. 

3. The “Private Instance” Trap

Business models that offer dedicated or “on-premises” versions of a SaaS product can inadvertently trigger GPL obligations. 

  • The Risk: While hosting the app yourself is not distribution, providing a copy of that software to a customer to run on their own hardware or in their private cloud is distribution.
  • Consequence: Once distributed, all standard GPL copyleft requirements apply, forcing you to provide the full source code to that customer. 

4. The Proxy & Injection Trap

Adding customization layers, such as a reverse proxy that injects CSS or JavaScript into a hosted GPL application, can lead to legal ambiguity. 

  • The Trap: If the proxy modifies the GPL code “in flight” before it reaches the user, it may be argued that you are distributing a modified version of the program.
  • Safe Harbor: Generally, if your injected assets (like branding) remain clearly separate from the GPL code and are only “aggregated” in the browser, they are less likely to trigger copyleft. 

5. Investor and Valuation Risks

Non-compliance is often discovered during technical due diligence for acquisitions or funding rounds. 

  • The Trap: If a single AGPL library is found deep in your stack, it can “contaminate” the codebase, potentially devaluing the company or killing a deal because the core IP is legally bound to be shared. 

Are you currently auditing an existing SaaS codebase for license compliance, or are you selecting libraries for a new project?

Other agreements and delivery terms

Atlassian Marketplace Products and the Agreements Governing Their Purchase:

https://i4ware.atlassian.net/wiki/spaces/TFJ/pages/50495490/EULA

https://i4ware.atlassian.net/wiki/spaces/TFJ/pages/50561031/Privacy+Policy

https://i4ware.atlassian.net/wiki/spaces/TFJ/pages/50102283/Service+Level+Agreement

Legal Services

The company owner, Matti Kiviharju, does not yet hold an OTM (Master of Laws) degree; this qualification will be obtained later in the future. Therefore, he may only provide legal services that do not require authorization or membership from the Finnish Bar Association (verified via legal advisory services from Suomen Yrittäjät; i4ware Software is a member in 2026: https://www.yrittajat.fi/neuvontapalvelut/lakineuvonta/).

Justice

Operations are based on fairness, transparency, and prioritizing the client’s best interests.

Special Expertise

Expertise in source code licensing (open and proprietary), comprehensive understanding of international legislation, and interdependencies between laws. Capability to support decision-making in global enterprises in situations where, for example, a legal change in China (X), a legal change in the United States (Y), and a law in Hong Kong (Z) come into effect simultaneously and influence one another.

Contract Law

We draft and review contracts, ensuring that your agreements are clear and legally sound.

Corporate Law

Legal matters for businesses and protection of business operations.

Corporate Representation

Legal representation for companies and safeguarding business continuity.

Legal Documents

€100 / hour (VAT 0%), unless otherwise agreed on a case-by-case basis and/or depending on demand.

Use of AI and Tools

Right to use AI-assisted tools (“vibe coding”)

The provider has the right to use modern software development and information retrieval tools in their work, including but not limited to the Visual Studio Code development environment, its built-in or plugin-based AI-assisted features such as GitHub Copilot, as well as other AI-based solutions such as ChatGPT, Google Antigravity, and Google search AI features.

These tools may be used, for example, for:

  • supporting the drafting of legal documents (legal validation remains the responsibility of the provider “i4ware”)
  • analyzing technical and legal entities
  • conducting so-called “reality-check” assessments (e.g., evaluating suspicious investment offers or messages and investigating their background)
  • information retrieval and supporting decision-making

The provider remains responsible for the quality of the final outcome and ensures that the delivered work meets the agreed requirements. The use of AI tools does not transfer responsibility to third parties.