Delivery and Claims
The supplier is responsible for delivering work in accordance with the terms and specifications outlined in the offer.
All claims and complaints must be submitted in writing to: matti.kiviharju@i4ware.fi, and the supplier must be given a reasonable time to correct any identified issues. The supplier’s liability for damages is limited to the total amount of fees paid by the Customer for the specific contract.
Right to Suspend or Cancel Assignment
The supplier has the right to suspend or cancel the assignment if the Customer fails to meet payment obligations or does not provide the information required to carry out the project within 60 days of a written request from the supplier. In case of cancellation or suspension, any payments already made are non-refundable.
Force Majeure
Neither i4ware nor the Customer shall be held liable for any delay or failure in performance resulting from extraordinary events or circumstances beyond the control of the parties. These include, but are not limited to: acts of God, earthquakes, labor disputes, supply shortages, riots, wars, fires, epidemics, transportation difficulties, or any other recognized events of force majeure. The obligations and rights of the excused party shall be extended day-to-day for the duration of the excusable delay.
Governing Laws and Disputes
This Agreement, and the relationship between i4ware and the Customer, shall be interpreted, governed, and enforced under the laws of Finland, without reference to its conflict of law principles.
All disputes arising out of or in connection with this Agreement, and the relationship between i4ware and the Customer, shall fall under the exclusive jurisdiction of the Helsinki District Court, Finland.
No Warranty
Except as explicitly stated, the Software is provided “as is” and “as available” without any express or implied warranty of any kind, including, but not limited to, implied warranties of performance, merchantability, or fitness for a particular purpose. i4ware does not guarantee that the Software will be error-free, complete, or correct. Evaluation copies are provided for Customers to assess the Software before committing.